Webinar: Crisis Management

Webinar: Crisis Management

The Acid Test of Leadership

Source: Insignia Communications

Presenter: Jonathan Hemus (senior consultant at Insignia)

Date: 10/06/2015

Video: 

About the video: during that one-hour webinar, I had the opportunity to get many information regarding crisis management through time with very relevant examples applied on today’s society.

If I had to summarize in one sentence what J. Hemus tried to explained, I would say that “denial is the enemy of crisis management”. Not all the conference was about denial, but it has been treated as the root of all issues. Acknowledging a problem means facing a specific reality and then, preparing an efficient and precise response to it. How could we manage crisis without realizing that they are upon us?

Benefits of attending the webinar: this video did not change properly my vision of that type of management, but it did strengthen my knowledge by bringing more examples and theories. That type of document is really great to listen/read to. The big advantage on that type of format is that it is possible to stop whenever you what in order to stay focus on the subject. As we all know for several years now, the attention span never exceeds twenty minutes, and being able to pause and resume is the best way to really take advantage of any type of content.

What could have been done differently? Even though the quality was great, not seeing the presenter talking is somehow frustrating. Not being able to analyse the face of a person while he/she speaks can drive to trust issues such as “is he reading a paper?”, “is he sincere?”, or even “does he enjoy sharing with us?”. The good point would have been to add recorded streaming of J. Hemus every two or three minutes. The last point which could have been great would have been to put some more information in the description of the video, the plan with the time-code for instance. Thus, it would have been easier to come back on a specific part or a specific point.

To finish with, this exercise was quite interesting. Once more, the Internet is full of very interesting free content that just need to be listened to, and it enables us to have an event better knowledge of our MBA environment.