Webinar: Crisis Management
The
Acid Test of Leadership
Source: Insignia Communications
Presenter: Jonathan Hemus (senior consultant at
Insignia)
Date: 10/06/2015
Video:
About the video: during that one-hour webinar, I
had the opportunity to get many information regarding crisis management through
time with very relevant examples applied on today’s society.
If I had to summarize in one sentence what J.
Hemus tried to explained, I would say that “denial is the enemy of crisis management”.
Not all the conference was about denial, but it has been treated as the root of
all issues. Acknowledging a problem means facing a specific reality and then,
preparing an efficient and precise response to it. How could we manage crisis
without realizing that they are upon us?
Benefits of attending the
webinar: this video
did not change properly my vision of that type of management, but it did strengthen
my knowledge by bringing more examples and theories. That type of document is
really great to listen/read to. The big advantage on that type of format is
that it is possible to stop whenever you what in order to stay focus on the
subject. As we all know for several years now, the attention span never exceeds
twenty minutes, and being able to pause and resume is the best way to really
take advantage of any type of content.
What could have been
done differently?
Even though the quality was great, not seeing the presenter talking is somehow
frustrating. Not being able to analyse the face of a person while he/she speaks
can drive to trust issues such as “is he reading a paper?”, “is he sincere?”,
or even “does he enjoy sharing with us?”. The good point would have been to add
recorded streaming of J. Hemus every two or three minutes. The last point which
could have been great would have been to put some more information in the description
of the video, the plan with the time-code for instance. Thus, it would have
been easier to come back on a specific part or a specific point.
To finish with, this exercise was quite
interesting. Once more, the Internet is full of very interesting free content
that just need to be listened to, and it enables us to have an event better
knowledge of our MBA environment.
